shipping Policy
Shipping Rates
Free shipping within Canada except remote areas and oversized items (18″ x 24″ and more)
Order Tracking
Shipping Tracking number will be emailed to you to enable you to track the progress of your shipment. Your email can be added so that you will receive the notifications on the progress. Signature upon delivery is required; No safe drop (note will be left if the delivery missed you);
Insurance
All our shipments are insured
Packaging
All purchases are packaged in custom cardboard shipping boxes or crated in custom built wood crates (depending on the size of art and value) . The packaging consists of three layers.
The first, in contact with the work of art, protects the surface from dust, scratches and finger marks. For the first layer that provides only the surface protection we use the materials such as the tissue paper that are chemically and physically neutral when in contact with the work.
The second layer is an intermediate cushion that reduces vibration, absorbs impacts, and attenuates temperature and hygrometric variations. For the second layer acting as a cushion we use polyethylene rigid foam boards or bubble wrap along with the cardboard on the front and rear of the artwork.
The third is a sort of rigid shell designed to be impact-resistant and facilitate handling. We use custom carton boxes for soft packing or custom built wooden crates.