Free shipping and 15 days return ​

How to buy

Payments

Payments

Payments accepted: all major credit cards (VISA, Master Card, American Express), PayPal, Interac (eTransfer). Credit card payments are processed via Shopify Payments which is certified Level 1 Payment Card Industry Data Security Standard (PCI DSS) compliant. We do not collect credit card info on our website.

Taxes


GST/HST and PST are exigible on all transactions using place of supply rules as set out by the Canada Revenue Agency.

The HST (Harmonized Sales Tax) which includes the 5% Federal Portion and the Provincial Portions will be charged when shipped out the province of Quebec to:

New Brunswick – 13%
Newfoundland and Labrador – 13%
Nova Scotia – 15%
Ontario – 13%
Prince Edward Island – 14%

For the following provinces, where the GST (General Sales Tax) and the PST (Provincial Sales Tax) have not be harmonized, the 5% GST portion will only be charged on shipments out of the province of Quebec:

Alberta
British Columbia
Manitoba
North West Territories
Nunavut
Saskatchewan
Yukon

GST and QST will be charged on shipping for customers from Quebec

 

Pay in installments

You can choose to spread your payments over a number of months with a hassle-free lay-away payment plan

– For artwork valued at $1500 and more
– Deposit of a equivalent of a sale tax (GST/HST/QST)
– Payment terms up to 6 months (the deposit and number of installments is determined by the value of the artwork)
– 0% admin fee
– Interest free
The artwork is reserved for you and it is kept at the Gallery while the payments are being made

Shipping Policy

Shipping Rates

Free shipping within Canada except remote areas and oversized items (18″x24″ and larger)

Order Tracking

Shipping Tracking number will be emailed to you to enable you to track the progress of your shipment. Your email can be added so that you will receive the notifications on the progress. Signature upon delivery is required; No safe drop (note will be left if the delivery missed you);

Insurance

All our shipments are insured

Return Policy

Returns Terms & Conditions

All returns must be shipped back to us within 15 days of when the order was confirmed as received. Please note that returns are only possible if in accordance with the Terms & Conditions Further, all returns shall only be accepted by us if
  1. the artwork and frame are returned in the original condition, without any damage whatsoever it was received,
  2. any bills and labels are retained on the artwork, if any,
  3. the certificate of authenticity (if any) is returned in its original and unmodified form along with the returned artwork.
In the event that any one or more of the aforementioned criteria are not met, we reserve the right to reject the cancellation request and to retain the payment towards the artwork. Upon receipt of the returned artwork, our gallery shall have, in its sole discretion, the right to decide whether the artwork is eligible for return/refund based upon the above noted return condtions. If the Company determines that is a refund may be processed, it will refund the money paid by You using the same mode of payment that was used by You for ordering the artwork on the Website.

Packaging

Please keep the original packaging in which the artwork was sent or send back the artwork in equally appropriate packaging for return shipping.

For damaged artwork


In the unfortunate event that your order arrives in less than satisfactory condition, simply take a digital photo of the item, then attach the photos to an email and send to us (info@canadianfineartonline.com) We will get back to you in 2 business days on how to proceed with your order.

US customers

Shipping Rates

Flat rate $50 CAD shipping UPS or FedEx ground within Continental US except oversized items (18″ x 24″ and larger)

Taxes and duties


– We do not collect the US sale tax;
– The carrier (UPS or FedEx) might charge the brokerage fees to clear the imported goods even though there is a $0 duty;
– Canadian artworks are exempt for duties when they are imported into the US (HTS code 9701.10.00 ).

Insurance

Insurance can be purchased for $3.00 per $100 value for artwork valued at up to $2500. This will be charged to the purchaser

European customers

Shipping Rates

Please contact us for shipping rates (FedEx or DHL) before buying the artwork

Taxes and duties


– We do not collect the VAT (local sale tax);
– The carrier (DHL or FedEx) will charge the brokerage fees to clear the imported goods;
– Please check your local regulations regarding import duties for Canadian artworks .

Insurance

Insurance can be purchased for $3.00 per $100 value for artwork valued at up to $2500. This will be charged to the purchaser

For corporations

Take advantage of the capital cost allowance (CCA

Take advantage of the capital cost allowance (CCA) to build your own private collection. Artwork may qualify as assets eligible for CCA at a rate of 20% if all of the following conditions are met:

– The artwork is acquired for the purpose of gaining or producing income,
– The artwork is not described in the taxpayer’s inventory,
– The cost of the artwork to the taxpayer is $200 or more, and
– The individual who created the artwork is a Canadian.

The maximum amount of CCA that may be claimed for any asset in the year of acquisition is always halved. This is known as the half-year or 50% rule.